Learn how to manage email and SMS preferences at Flamez and avoid missing rewards.
Control what you hear from us
At Flamez Casino, you're always in control of the messages you receive. Whether it’s exclusive promotions, bonus alerts, or essential account updates, you can enable or disable communication channels easily within your account settings.
How to update your communication preferences
Follow these steps to manage your consents:
- Log in to your Flamez account.
- Click on “My Account” in the top menu.
- Go to the “My Profile” section.
- Locate your communication preferences.
- Toggle email, SMS, or push notifications on or off based on your preference.
Changes take effect immediately, and you can update them anytime.
Why we recommend opting in
Here’s why you should keep communications enabled:
- Be the first to know about exclusive bonuses and promotions.
- Avoid missing time-sensitive rewards (which all have expiry dates).
- Stay updated on withdrawal confirmations and account activity.
- Receive security alerts if we detect any unusual activity.
Customers at our sister brands collectively miss out on nearly €1 million in monthly rewards, simply because communications were turned off.
Your privacy matters
We understand the concern around marketing spam, but Flamez only sends relevant, personalised updates. You won’t get generic offers or daily spam.
- No third-party sharing of your personal info.
- Essential updates only, with opt-out available at any time.
- Fully compliant with data protection laws.