Yes, you can make deposits and withdrawals at Flamez Casino before your account is fully verified. However, as a licensed operator under the Kahnawà:ke Gaming Commission (KGC), Flamez is required to perform identity verification checks after 30 days of registration the latest to comply with regulatory standards.
When is verification required?
While initial transactions may not require immediate verification, certain activities will prompt a Know Your Customer (KYC) process:
- Cumulative transaction thresholds: Once your total deposits or withdrawals exceed specific amounts, verification becomes mandatory.
- Unusual account activity: Frequent deposits, large withdrawals, or other atypical behaviour may trigger a review by our Payments team.
- Withdrawal requests: Some withdrawals may be temporarily held until verification is complete.
There isn’t one specific limit that triggers KYC. Our system takes several risk-based indicators into account to determine when verification is required.
What documents are needed?
If your account is selected for verification, we’ll ask you to upload:
- A valid photo ID (passport, driver’s licence, or national ID card)
- Proof of address (e.g. utility bill or bank statement from the last 3 months)
- Proof of payment method, if necessary
You’ll receive instructions via email when this is needed.
Note: Please do not contact Customer Support about account verification unless requested. Our team will reach out to you directly when the time comes.
For more information, visit our Customer Support page.