We aim to verify all submitted KYC documents within 24 hours of receiving them. However, during peak periods, processing times may extend slightly. We appreciate your patience and understanding while we carry out these important checks.
If your verification is still pending after a few business days and you haven’t received a request for additional documentation, please contact our Customer Support team to check on the status of your review.
KYC checks are an important security measure to ensure the safety of your account and comply with Kahnawake Gaming Commission regulations. Thank you for your cooperation.