Learn why you can only have one account at Flamez Casino and what to do if you create more.
One player, one account – here’s why
At Flamez Casino, we strictly follow gaming regulations that permit only one (1) account per person. This helps maintain fairness, security, and compliance with industry standards.
Opening more than one account is not allowed and may result in the closure of duplicate accounts and the forfeiture of funds.
What happens if I create a duplicate account?
Our system is designed to detect and flag duplicate or related accounts. If multiple accounts are found under the same individual, we will:
- Disable or merge the duplicate account(s).
- Notify the user via email.
- Investigate any account activity or bonus misuse.
- In some cases, any promotional winnings are reversed.
Created one by accident?
If you unintentionally created multiple accounts, please contact our Customer Support team immediately via Live Chat or Email. Our team will help you retain your original account and resolve any issues.
Forgot login details? Don’t register again!
If you’ve forgotten your username, email, or password, use our Account Recovery option instead of creating a new account.
Forgot password?
To reset your password:
- Enter the country code and the registered mobile number linked to your Flamez account.
- A confirmation code will be sent to your registered email address.
- Follow the instructions in the email to reset your password securely.
Avoid creating a new account, as this may violate our one-account policy. Please see our Terms & Conditions for more information.